Refund & Cancellation Policy

Refund and cancellation terms depend on the nature of the service and whether processing has commenced.

Before Processing

A cancellation before processing begins may be considered for a refund, subject to applicable service terms and any applicable administrative charges.

After Processing Starts

After verification, submission, processing or commencement of a service, cancellation or refund may be restricted or unavailable, depending on the nature and stage of the service.

Third-Party Services

For third-party certificates, registrations, payments or other services, refunds are subject to the applicable terms of the respective third-party provider.

Incorrect Information

Delays, rejection or additional work caused by incorrect, incomplete or misleading information provided by the customer may not qualify for a refund.

Request

Refund or cancellation requests should be submitted through the Contact Us page with the relevant service and transaction details.